Board Portal 101 with Bruno — a 6-minute video from HOA Services USA, the technology partner behind Transcend Community Management’s portal, Community Link app and Joy & Bruno AI concierge.
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What you’ll learn
In this video from our technology partner HOA Services USA, Bruno walks board members through the basics of the board portal. If you’re a new director, or your community is switching to Transcend, this is a good starting point for learning where to find financial reports, governing documents and community information. Board members have their own secure access, separate from homeowner accounts, through the Transcend portal. Bruno can also send financials and documents by text or email 24/7, which is handy before a meeting. Pair this video with our new HOA board member guide and our page on HOA records requests to understand what information is available and how it supports good decisions. Directors who know their way around the portal spend less time hunting for reports and more time on the decisions that matter to their neighbors.
