Meet Joy & Bruno: How They Support and Empower Boards — a 3-minute video from HOA Services USA, the technology partner behind Transcend Community Management’s portal, Community Link app and Joy & Bruno AI concierge.
Watch the video
What you’ll learn
In this video from our technology partner HOA Services USA, you’ll meet Joy and Bruno and see how they are designed to support and empower HOA boards. Joy answers phone calls 24/7, and Bruno answers texts and emails 24/7, sending account statements, financials and governing documents on request. For Transcend board members in Maricopa and Pinal County, the practical result is fewer routine questions landing in your personal inbox, and owners who get answers at 9 p.m. on a Sunday instead of waiting for the office to open. Routine requests are handled automatically and anything that needs judgment is escalated to a person on our team; your board and our staff still make the decisions. Watch it to understand how the AI concierge fits into Transcend’s Communication and Technology pillars, then explore our AI concierge service page or request a proposal to see how it would work for your community.
