Engagement Strategy for HERO — a 2-minute video from HOA Services USA, the technology partner behind Transcend Community Management’s portal, Community Link app and Joy & Bruno AI concierge.
Watch the video
What you’ll learn
In this video from our technology partner HOA Services USA, you’ll learn about an engagement strategy called HERO for HOA communities. Engagement is a challenge for many Arizona associations, especially in communities with seasonal residents, investor-owned homes or rapid growth: quorum is hard to reach and volunteers are scarce. A clear engagement approach helps boards involve more owners and build goodwill. Watch the video to hear the strategy, then read our board communication with homeowners guide and our annual meeting and elections guide for practical ways Transcend boards increase participation. Engagement pays off in practical ways: easier quorums, more candidates for the board, better turnout at budget meetings and fewer misunderstandings about rules. Tools like the Community Link app, email and text reminders make it easier to reach every owner, including those who live elsewhere part of the year.
