When you sell a home in an HOA managed by Transcend Community Management, your title or escrow company orders the resale disclosure and payoff documents through our title/closing portal. Arizona law (A.R.S. § 33-1806 for planned communities) requires the association to provide disclosure information within a set timeframe. Keep your account current and resolve open violations early to avoid closing delays.
How the HOA side of a sale works
Every sale in an Arizona HOA community involves a set of association documents that tell the buyer what they are buying into and tell escrow what is owed. Here is the usual sequence in a Transcend-managed community:
- You accept an offer. Your agent opens escrow with a title company.
- Title orders HOA documents through the title/closing (resale) area of our portal at portal.transcendcommunitymanagement.com. Homeowners and agents do not order through the homeowner login; title professionals can start at our portal login page.
- We prepare the disclosure and statement of account, including assessments, any balance owed and other required information.
- Escrow collects amounts owed to the association and any statutory resale and transfer-related fees at closing.
- After closing, the buyer becomes the owner of record and a new account is set up.
Title and escrow teams can read more on our resale disclosure packages service page.
What Arizona law requires: A.R.S. § 33-1806
For planned communities, A.R.S. § 33-1806 requires the association to provide specific information to a seller for delivery to the buyer after receiving notice of a pending sale, within a timeframe set by statute. The disclosure typically includes copies of the governing documents, the current assessment and any unpaid amounts, notice of known violations, information about pending litigation, insurance information, the current budget and reserve information. Condominiums follow a similar provision in the Condominium Act.
The law also limits what the association may charge for preparing these documents. The resale disclosure fee is capped by statute (currently $400 under A.R.S. § 33-1806), and additional fees such as rush or update fees are also regulated. See Arizona resale disclosure requirements for more detail. This is general information, not legal advice; your governing documents and an Arizona HOA attorney control.
Seller checklist: avoid closing-day surprises
- Bring your account current. Log in to the portal to check your balance. Unpaid assessments, late fees or collection costs are paid from your proceeds at closing.
- Resolve open violations. Known violations appear in the disclosure. Fixing them before listing avoids awkward negotiations. See responding to a violation notice.
- Find your architectural approvals. Buyers often ask whether the pool, patio cover, solar system or landscaping was approved. Approval letters answer that quickly.
- Gather gate remotes, pool keys and fobs. They usually transfer with the home; see gate access and remotes.
- Cancel autopay after closing so you are not charged for the next period; see autopay and recurring payments.
- Give us a forwarding address in writing so any refund or final correspondence reaches you.
Timing your sale around the HOA calendar
A few community events can affect what appears in your disclosure or what your buyer asks about. If the board is adopting a new budget, the assessment amount may change shortly after closing. If a special assessment has been approved, your purchase contract and escrow instructions should spell out who pays which installments. If a large reserve project such as street sealing, pool resurfacing or wall painting is scheduled, buyers may see it in the minutes. Talking with your agent about these items early keeps negotiations straightforward and avoids last-minute surprises at the closing table.
Selling a rental or an inherited home
If your home is occupied by a tenant, confirm with your agent how showings will be handled and provide tenant information to the association as required by your community. When a home is sold by an estate or trust, the title company will typically need documentation showing who has authority to sign. Sending those recorded documents to us in writing early helps the account and disclosure match the seller on the contract.
Listing tips specific to HOA communities
Buyers in the Phoenix area often choose HOA communities for amenities like pools, parks, gated entries, greenbelts and well-kept desert landscaping. Highlight them. At the same time, follow your community’s rules on real estate signs and open house signs; Arizona law protects an owner’s right to display a for-sale sign within limits, but placement, size and common-area use may be regulated. Also check rules about lockboxes on community gates and parking for open house visitors.
If you are buying your next home in another HOA, our HOA home buyer checklist covers what to review.
Questions during your sale
Sellers can call 480-750-7075 or reach us through the contact page with questions about their account. Title companies should use the title/closing portal for orders and status. Bruno, our AI concierge, can also send account statements and governing documents by text or email 24/7, which is handy when your agent needs something quickly.
Frequently asked questions
Your title or escrow company normally orders it through Transcend’s title/closing portal. Homeowners should not order through the homeowner login.
The fee is capped by statute, currently $400 under A.R.S. § 33-1806, with additional rules for rush and update fees. Escrow typically collects it at closing.
They usually do not stop a sale, but they are disclosed to the buyer and can complicate negotiations. Resolving them before listing is the smoothest path.
Cancel recurring payments after closing. Any overpayment or credit is handled according to the closing statement and association records.
