Short videos that show how Transcend communities run: the Joy & Bruno AI concierge, Board Portal 101, setting up auto-pay, the Community Link homeowner app, and how boards can protect budgets from inflation. Videos are produced by our technology partner, HOA Services USA.
For homeowners
Meet Joy & Bruno: The Future of HOA Communications
9:48 · See how Joy and Bruno, an AI concierge for HOAs, give Arizona homeowners and boards 24/7 answers by phone, text and email. Watch and learn more today.
Joy & Bruno for HOAs
3:11 · Learn how Joy and Bruno help HOAs answer homeowner calls, texts and emails 24/7 while people make the decisions. Watch and explore Transcend’s approach.
Recurring Payment (Auto-Pay) Set-Up Training
2:07 · Step-by-step training on setting up recurring HOA autopay so your Arizona dues are paid on time, every time. Watch now and set up autopay in the portal.
Community Link HOA Smartphone App Is Here
3:06 · The Community Link HOA smartphone app is here. See how Arizona homeowners can reach their HOA, pay and get updates from their phone. Watch and download.
Community Link: HOA Smartphone App
1:33 · Learn about Community Link, the HOA smartphone app that connects Arizona homeowners to their association, payments and updates. Watch the overview today.
Community Link: Connecting Homeowners to Their HOA
1:33 · See how Community Link connects homeowners to their HOA with mobile access and community updates. Ideal for Arizona boards and new owners. Watch the video.
HOA Adds Real Value to Homeowners
1:49 · How does an HOA add real value for homeowners? Learn how shared upkeep, reserves and standards protect Arizona neighborhoods. Watch the video and learn more.
Welcome to the Community Connector Program
2:12 · Learn about the Community Connector Program: vendor discounts for homeowners and non-dues revenue for HOAs at no cost to the association. Watch the video.
Simple Solutions for Your Community
0:50 · Simple, practical HOA solutions that make life easier for boards and homeowners. Watch this short overview and see how Transcend serves Arizona communities.
A Great Community Doesn’t Just Happen
0:28 · A great community doesn’t just happen. Learn how boards, homeowners and management work together to build great Arizona HOAs. Watch the video and learn more.
For board members
Meet Joy & Bruno: How They Support and Empower Boards
3:11 · Meet Joy and Bruno, the AI concierge that answers HOA calls, texts and emails 24/7 so Arizona boards spend less time on routine requests. Watch the video.
Meet Joy & Bruno: The Future of HOA Communications
9:48 · See how Joy and Bruno, an AI concierge for HOAs, give Arizona homeowners and boards 24/7 answers by phone, text and email. Watch and learn more today.
Joy & Bruno for Boards
1:04 · A quick look at how the Joy and Bruno AI concierge helps HOA boards answer routine owner questions 24/7. Watch this short and see how Transcend uses it.
Joy & Bruno for HOAs
3:11 · Learn how Joy and Bruno help HOAs answer homeowner calls, texts and emails 24/7 while people make the decisions. Watch and explore Transcend’s approach.
Board Portal 101 with Bruno
5:55 · Board Portal 101: a walkthrough of the HOA board portal with Bruno, so Arizona directors can find financials, documents and requests fast. Watch the video.
Community Link: Connecting Homeowners to Their HOA
1:33 · See how Community Link connects homeowners to their HOA with mobile access and community updates. Ideal for Arizona boards and new owners. Watch the video.
Human + AI: The Next Evolution of HOA Management
6:57 · Why the future of HOA management is human plus AI: technology handles routine tasks while people make decisions. Watch and see how Transcend applies it.
Inflation Is Surging in 2026: How HOA Boards Can Protect Their Communities
1:28 · Inflation is pressuring HOA budgets in 2026. Learn how Arizona boards can protect reserves, plan dues and control management costs. Watch the video now.
The Silent Crisis: Why Skipping Dues Increases Puts Your HOA at Risk
1:34 · Skipping regular HOA dues increases can drain reserves and lead to special assessments. Learn how Arizona boards plan steady increases. Watch the video now.
Is Your Small or Mid-Size Community Being Ignored by Your Manager?
2:34 · Is your small or mid-size HOA being ignored by its management company? Learn the warning signs and what Arizona boards can do. Watch, then get a proposal.
How to Make Homeowners Love Their HOA
0:54 · Learn how a shift in language can help homeowners love their HOA, with practical communication ideas for Arizona HOA boards. Watch and improve your outreach.
Welcome to the Community Connector Program
2:12 · Learn about the Community Connector Program: vendor discounts for homeowners and non-dues revenue for HOAs at no cost to the association. Watch the video.
Revolutionizing HOAs: AI-Powered Solutions for Better Communities
6:30 · See how AI-powered tools can help HOAs serve homeowners faster and analyze budgets and documents, with people in charge. Watch and see how Transcend uses AI.
Revolutionizing HOAs: The HOA Services USA Vision
15:20 · Hear the HOA Services USA vision for modern HOA management technology that powers Transcend’s portal, app and AI concierge. Watch and learn what it means.
Simple Solutions for Your Community
0:50 · Simple, practical HOA solutions that make life easier for boards and homeowners. Watch this short overview and see how Transcend serves Arizona communities.
A Great Community Doesn’t Just Happen
0:28 · A great community doesn’t just happen. Learn how boards, homeowners and management work together to build great Arizona HOAs. Watch the video and learn more.
Engagement Strategy for HERO
1:56 · Learn the HERO engagement strategy for HOAs and how boards can involve more homeowners in their community. Watch the video and boost Arizona HOA engagement.
